शुल्क वापसी की नीति
We accept returns within 14 days of delivery.
Eligibility:
- Items must be unused and in original packaging.
- Notify us at salaam@deenworld.com before returning.
- Return shipping is the buyer’s responsibility unless the item is faulty.
Non-Returnable Items:
- Digital downloads
- Custom/personalised items
- Final sale items
Faulty Items:
Email us with your order number, photos, and issue description. We will offer a refund or replacement.
Refunds Policy
We want you to be completely satisfied with your purchase. Please review our refund policy below before placing your order.
Processed to the original payment method within 5–10 working days after inspection.
No Longer Needed
If you decide that you no longer need the product after purchase, no refund will be issued. Please ensure that you review your order carefully before confirming your purchase.
Damaged Product
If you receive a damaged product, you are eligible for a full refund or replacement. Please notify us within 7 days of delivery and provide clear photos of the damaged item for verification.
Wrong Product Received
If you receive a wrong product or an item that is not what you ordered, you are eligible for a refund or replacement at no additional cost. Please contact us within 7 days of receiving your order and include your order details and product images for our review.
Return Process
To request a refund or replacement, please email us at [your support email] with:
- Order number
- Product details
- Description of the issue
- Relevant photos (if applicable)
Once approved, refunds will be processed to your original method of payment within 5–10 business days.
Exceptions
Refunds or replacements will not be processed for:
- Products reported after the 7-day period
- Items returned without prior approval
- Products damaged due to misuse or mishandling
Need Help?
If you have any questions, please contact us at salam@deenworld.com and our support team will assist you.