FAQs – Deen World

1. What kind of products do you sell at DeenWorld?

We offer Islamic-themed toys, books, nursery décor, activity books, and learning tools for Muslim children.

2. Are your products suitable for all ages?

Most of our items are designed for children aged 2 to 10. Age guidance is included in each product description.

3. Do your books and toys include Arabic text or Qur’an verses?

Yes — many of our products include Arabic letters, du’as, and Qur’anic verses with English translation and guidance.

4. Are your products safe for children?

Absolutely. We only source from trusted suppliers and choose child-safe materials wherever possible.

5. How can I place an order?

Simply add items to your cart and check out securely via our website using card, PayPal, or Apple Pay.

6. Can I change or cancel my order after placing it?

If your order hasn’t shipped yet, we’ll do our best to help. Please email us at salaam@deenworld.com as soon as possible.

7. Where do you deliver?

We ship across the UK and internationally. Delivery times vary based on your location.

8. How long will my order take to arrive?

UK orders typically arrive in 7–10 working days. International orders may take longer due to customs or courier delays.

9. Can I track my order?

Yes — if your item is shipped with tracking, we’ll email you a tracking number when it dispatches.

10. Why do delivery times vary?

Many of our products are fulfilled via dropshipping partners to reduce waste and offer more variety. This can mean slightly longer shipping times.

11. Are your products designed with Islamic values in mind?

Yes — every product is selected to help children love, learn, and live their faith joyfully.

12. Do you include pronunciation or translations with Arabic content?

Where possible, yes! We aim to support parents with phonetics, meanings, and easy-to-understand language.

13. Do you follow a specific Islamic school of thought?

Deen World is inclusive of all Muslim families. Our content is rooted in broadly accepted teachings suitable for children.

14. Can I send a product as a gift?

Yes! Just add a gift message at checkout. Many of our items are beautifully packaged and perfect for Eid, Ramadan, or birthdays.

15. Do you offer bundle discounts or gift sets?

We regularly release themed bundles — keep an eye on our homepage or sign up to our newsletter for updates.

16. Do you offer digital downloads or printable?

Yes — we’re expanding our printable collection with du’as, activities, and colouring sheets soon.

17. Can I use your products for homeschooling or madrassah classes?

Definitely! Many parents and educators use our books and activity sets for home-based Islamic learning.

18. What payment methods do you accept?

We accept debit/credit cards, PayPal, Apple Pay, and other secure checkout options.

19. What’s your return policy?

If your item is faulty or not as expected, contact us within 14 days and we’ll arrange a refund or replacement.

20. Do you donate to charity?

Yes! A percentage of every sale goes to support orphaned children through our partner charity, Al Ayn.